Privacy Policy

Last Updated: January 2026

1. Introduction

SoundBooth Bot, operated by Richard Thornton trading as SoundBooth Bot (ABN 41 457 527 181), describes how we collect, use, and protect your personal information when you use our service. By using the platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Account Information

• Twitch, YouTube, or Discord username and user ID via authentication
• Email address

Payment Information (for auto-renewal)

• Stripe: Payment method ID, card brand, and last 4 digits
• PayPal: Billing agreement ID and payer email

Gift Purchaser Information

• Display name or username
• Email address
• Twitch or YouTube account details (if authenticated)

Technical Information

• IP address
• Browser type and version
• Usage logs (dates, times, features accessed)

User Content

• Custom sound files (Starter and Pro tier users only)

3. How We Collect Information

We collect data directly from you during authentication, subscription purchases, gift purchases, and sound uploads. Technical information is automatically recorded through server logs.

4. How We Use Your Information

We use your information to:

• Provide and maintain the service
• Manage your account and subscription
• Process sound delivery to viewers
• Process auto-renewal charges when enabled
• Send gift notifications to streamers and purchasers
• Communicate about your account, updates, and service changes (we do not send marketing emails)
• Analyze anonymized usage trends and platform analytics
• Detect and prevent security issues
• Comply with legal obligations

5. Cookies

We use cookies to store user authentication and preferences. The service's functionality is not guaranteed if cookies are blocked by your browser.

6. Data Sharing and Disclosure

Third-Party Integrations

We share only the minimum necessary information with these third-party services:

• Twitch — Authentication (Privacy Policy)
• YouTube/Google — Authentication (Privacy Policy)
• Discord — OAuth authentication (Privacy Policy)
• Stripe — Payment processing (Privacy Policy)
• PayPal — Payment processing (Privacy Policy)
• Backblaze B2 — File storage (Privacy Policy)
• Cloudflare — Content delivery network (Privacy Policy)

Legal Requirements

We may disclose your data if required by law, legal process, or government request.

7. Data Storage and Security

Our servers are located in Singapore. We implement technical and organizational security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information while your account is active. After account cancellation, data is archived for up to 7 years for analytics or account restoration purposes. Earlier deletion is available upon request.

Analytics Data: Raw event data (sound plays, commands, stream sessions) is retained for 90 days. Aggregated analytics data is retained indefinitely for platform analytics.

9. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Request data portability

10. Additional Rights for EU/UK Users

Under the General Data Protection Regulation (GDPR) and UK GDPR, you have additional rights including:

• Right to object to processing
• Right to restrict processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your data is:

• Performance of a contract — To provide our services to you
• Legitimate interests — For analytics and service improvement
• Legal obligation — To comply with applicable laws

11. Children's Privacy

We do not knowingly collect information from children below the minimum age requirements of Twitch (13 years), YouTube (13 years in the US, varies by country), or Discord (13 years, 16+ in some regions).

12. Changes to This Privacy Policy

We will post updates to this Privacy Policy on our website with an updated "Last Updated" date. Continued use of the service after changes indicates acceptance of the modified policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

• Discord: https://discord.gg/AmduhguyHc
• Email: richard@soundboothbot.com
• Mail: PO Box 920, Macleod West VIC 3085, Australia